Privacy Policy

At Lumen Brew, we respect your privacy. We collect basic personal information—like name, email, and address—when you place an order or subscribe to updates. Your data helps us fulfill orders, improve our services, and occasionally share news or offers. We use cookies for analytics and a smoother browsing experience. Your information is shared only with trusted third parties like payment and shipping providers. We never sell your data. By using our website, you agree to this policy. You can contact us at contact@lumenbrew.com to access, update, or delete your data anytime.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, shipping/billing address, phone number (when placing an order or signing up for updates).
Payment Information: We process payments through secure third-party gateways and do not store your credit card details.
Technical Data: IP address, browser type, device information, and usage data (collected through cookies and analytics tools).

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you (order confirmations, shipping updates, or occasional newsletters).
Improve our website and services.
Understand browsing behavior through analytics to enhance your experience.
Prevent fraud and ensure security.

3. Cookies & Tracking

We use cookies and similar technologies to:

Remember your preferences.
Analyze website traffic.
Personalize your experience.

4. Sharing Your Information

We do not sell your personal information.

We may share your data with:

Trusted service providers (e.g., payment gateways, shipping partners, analytics tools) who help us run our business—only as necessary and with appropriate safeguards.
Legal authorities, if required by law.

5. Data Security

Your information is protected with industry-standard security measures, including SSL encryption and secure servers. However, no method of transmission over the internet is 100% secure, so we encourage you to take precautions as well.

6. Your Rights

You can:

Request access to your data.
Ask for corrections or deletion of your data.
Unsubscribe from marketing emails anytime via the unsubscribe link.

For any data requests, please email us at [contact@lumenbrew.com]

7. Third-Party Links

You have full control over your personal data. At any time, you can request to access the information we hold about you, ask for corrections, or request its deletion. You may also opt out of our marketing communications through the unsubscribe link in our emails. We’re here to ensure your privacy is respected and protected.

8. Children’s Privacy

Our website may contain links to third-party platforms like social media pages or payment gateways. Please note that we are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before sharing any personal information.

9. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date at the top of the page. Continued use of our site after changes means you accept the updated policy.